horrible customer experience and zero customer service. This was exactly what I needed in my room to hang over my bed. Yes, we welcome all custom orders, including custom colors and sizes. While this room is not even trimmed yet, I knew just where this Moose belonged. Just send us a message in the form below with any questions you may have. Please let us know the address and name that you would like, for example: Smith 323. This is the 16 size, with the initial P and 2 house numbers (for those that may not be able to see the picture). Out of Stock. Loved the mountain art from MetalPlex. Shella accepts the following payment methods: Items returned within 14 days of their original shipment date in same as new condition will be Quality is terrific. Put it between cardboard pieces and tape it well so it can't come out. I was happy to give it as a gift thou it did take a long time to receive! Horrible customer service & mediocre products. It was packaged well, but still got slightly bent at one end during the shipment. Great quality! It took us such a long time to decide what to put above our TV & these were perfect. Your Name ( required) Your Email ( required) Your Message ( required) Drag & Drop your files or Browse. I can't wait to give my daughter this. "I responded by asking for a refund since my product still hasn't shipped, they still have it, and it's far beyond the expected arrival date. Free shipping. Its much lighter in weight than expected which is a good thing. by . This is a scam company. Love our sign. Order/Delivery Issues My order no# XXXXX for 2 pictures price ******* Feb 7th - I placed my ordered and MetalPlex immediately charged my card. It has worked perfectly and everyone thinks its very attractive..Thank You. We also have the salmon. We have received it and we will be replying to you as soon as we can. Awesome customer service too :-). This is the medium size. Looks great and great quality. Ltd. is engaged in offering a broad array of Pipes and Metals. Custom design team was super easy to communicate with to get a custom sign made. Call again, takes 5 calls over 2 days to get in touch with someone. City of Industry, California, United States. Looks great and was easy to mount on the wall. Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases. Thank you for clarifying which side is the back side & for the extra gift of the name plate! All the suspicious sites that Guardio blocks are mostly encountered by you when clicking on unknown links in emails, social media scams, popups, and ads. I left a message and took pictures to show them what occurred. . Customers and MetalPlex will be both glad to see the Discount Code at special festivals. We LOVE our new mountain art piece. After not receiving the product or a tracking number I contacted the company via email asking for an update. will go good with the other grey in my room. We wanted to get something different yet clean and contemporary for our living room and this fit the bill perfectly. I made a mistake in the size I wanted in the order and realized it a couple of days later. I dont understand how these people are even still in business. 2 weeks go by, no communication, no tracking number. Super easy to install. Highly recommend. Discounted shipping rates will generate automatically at checkout for international buyers. Thank you for your understanding. No communication, no tracking updates. Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. For quick and easy access to the information you may be looking for, we've listed helpful answers and tips under each of the topics below. The pieces are scratched up. Customer Stories Resources Open Source GitHub Sponsors. It is good quality and looks exactly like the picture. was looking for something big to go over my sofa and this is perfect size! This rating means the business is Standard. You can choose our standard version or add optional LED lighting. If we bought this at a craft fair for $10 it would be ok but for $50 no way. Dawn B. Lovely work! METALPLEX is a brand in the wall sculptures industry, offering a wide range of metal sculptures, metal outdoor plaques, and yard signs to its customers.metal sculptures, metal outdoor plaques, and yard signs to its customers. Fund open source developers The ReadME Project. 2 weeks go by, no communication, no tracking number. It shipped in a fairly timely manner during COVID. I can say that this company responded quickly to my MANY inquiries about non-delivery. Valid. A wonderful piece and customer service! I am very satisfied all around with the item and the service. -Submitted various custom product designs and listings using Carbide Create to produce unique wall . It's a Christmas present so it will be awhile. Size. I wish I would have looked at reviews beforehand. Beautiful picture of wolf. Customer service was excellent too. The total will be charged to your card when the order is shipped. In-store collection available within 1 to 7 business days. Frank Fopiano, It's a beautiful piece but it definitely isn't metal - it's plastic. See Terms of Use. I love my item I purchased, I have purchased things before that Ive seen on social media and was not pleased but I must say that I am very satisfied with my purchase. Exactly as pictured. Zion Mountain Range View - Metal Wall Art. Claim your profile to access Trustpilots free business tools and connect with customers. - Black / 46" x 12" / No Got this today and put it up in just a few min. Great quality and just what we were looking for. My husband and I are having a cabin built and have had numerous pieces made by them. Lightweight, shipped in time for the holiday, size as expected, Mom was delighted! Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. From $249.99 $265.99. If you want your private data deleted from the Internet, you should contact Incogni. Disappointing for the price paid. It was tried and tested by our team. Please share your experience by adding a thought. The simple design is what made me fall in love with this! I tried calling them at the listed company number over *********************************************************** the line is busy. We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. They are based on the quality of the customer service in its Wall Arts field, public feedback, complaints on social media, the technology used for the website, and domain name authority. I ordered another piece already !! Nice and light. No communication, no tracking updates. 2 reviews. The buyer is responsible for the return freight and will refund in full. After waiting 7 business days I emailed the company based off my confirmation email that the label had been created and the package would be delivered by September 10th.On the 12th I recieved a generated email from "Misha" saying "sorry for the confusion and that it was being cut still. Asked to have this image of Mt. PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. Launch and scale your NFT projects on Solana. I wish it was a little thicker to protect it a little more, but it looks nice on the wall. Misha could not have been more helpful. Its light weight and was super easy to hang. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. Great quality. The user can select the shipping method when filling in the shipping information. (Glacier National Park, model). Perfect for our cabin, We are very happy.Thank You!Bryant. I've requested a full refund and if they want the broken pieces sent back they will need to send me a paid envelope and box. Refunds will be charged back to the original form of payment used I had to spend about 20 minutes in my workshop doing this myself. Love MetalPlex Customer Service too!! AVOID THIS COMPANY ! Great craftsmanship, well made and reasonably priced. They havent shipped the missing item yet. Obviously the pointy metal edges were going to break through the bubble wrap and get damaged. I love the size and workmanship and it just seemed kind of fun to have it walk above the cabinets! Well worth the wait! Absolutely Love my new artwork! Super flexible and helpful on customization. I love the way the four elements look on a floating wall in my living room and I'm thrilled they were on sale. It's so thin that any minuscule pressure can cause a dis-figuration of the surface of the art piece. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I can't get a hold of anyone and I'm very disappointed with the fact I spent $173 on something that's broken. Will NEVER do business with metal-plex again, We thought the package would arrive at our front door (as the other package from you had) but noIt was a very windy day so we thought it might have blown awayso we searched the neighborhood and no package was found. When we got it two of the corners were damaged because the product was not packaged well. The art came with pins for hanging, but I discovered they wouldn't penetrate the wall without bending. 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The Scam Detector algorithm gave the rank relying on 50+ relevant factors. How did that happen? You can exchange and deduct the points collected by purchasing. You will not have to return the misspelled item. BBB Business Profiles may not be reproduced for sales or promotional purposes. This is a just silly. I told them I placed an order, at which point they blocked me from their ******** account. Company (Metalplex) does not deliver. Super fast service too! this is my second order from this place. The website says "no hassle" returns. Overall, Im extremely satisfied and would purchase again! The shipping is slow but worth the wait! I will be cancelling this order right now with my credit card company. on Facebook, Share FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. The first one arrived damaged. Is metal-plex.com a scam? Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 47"x22": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Same as everyone. It's perfect size for what I'm wanting the wall to look like. The whole process of purchasing and delivery was great! Took over a month to ship. I will never buy from them again. (Mountains above Boise) I can see other purchases in my future. Very nice product well made!! Love these mountains. Thank you for rushing this beautiful mountain cut out to me. We use express shipping which typically takes 2-3 days once shipped. This is the 12 inch. It took a very long time to receive our E,. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. Workmanship is great, as other reviews have noted. Wish I had read the reviews before I ordered. It's already been shipped and I can't wait till it arrives! Lovely work. I'm on my 5th correspondence with them & they will not give me a way to return. for purchase. There are tons of scam websites out there. I just moved into this duplex and the delivery company's were having trouble tell which side was mine.