Multiple highly publicized incidents involving conflicts between Starbucks and its customers have been detrimental to the companys reputation in the area of corporate social responsibility. B. government liaison/lobbying director Select the best answer. This button displays the currently selected search type. Which of the following does an entrepreneur typically need to be willing to do to start a business? d. embraces freedom and a sense of divinity, the advantage of justice theory over other ethical systems is its discrepancy is stark. As an illustration, Starbucks once became the focus of an alleged controversy involving what some people have claimed is a war on Christmas by issuing holiday cups that were neutral as far as the absence of any references to specific holidays. The three Starbucks founders had two things in common: they were all coming from academia, and they all loved coffee and tea. Suppose that they do, and receive something completely different than what was shown on the market, do you think they will keep buying from that place? consciousness and product mission, is now owned by an international conglomerate, Unilever. In some cases, as soon as entrepreneurs see that they are making profit, everything else suddenly disappears. * Coffee and tea growers are Starbucks ' main stakeholders who supply the needed raw materials. Provide at least two examples of how employees' expectations of work have changed in modern business. (2013). Which of the following is the lesson learned from the Edsel story? AACSB: Real-world, C. greenwashing : an American History (Eric Foner), Psychology (David G. Myers; C. Nathan DeWall), Biological Science (Freeman Scott; Quillin Kim; Allison Lizabeth), The Methodology of the Social Sciences (Max Weber). (Select all that apply. Blooms: Apply I say this because with many different opinions being thrown in the air, being on the same boat is not the easiest thing. Our responsibility starts with being accountable to Starbucks stakeholdersour partners, customers, shareholders, suppliers, community members and othersand communicating openly about our business practices and performance. a positive bottom line. All companies must have a board of directors. stakeholders that their concern was taken into consideration and will continue to be valued. physical abilities. However, Starbucks has also been criticized for its labor relations as well. Which of the following is not a belief that businesses hold? Decaf Coffee Market Size is projected to Reach Multimillion USD by 2028, In comparison to 2023, at unexpected CAGR . (Select all that apply.) The normative approach most appropriately The concept of CSR is not one that is merely about corporations engaging adopting stakeholder ethics for its own sake, however important many of the ethical issues involved may be (Laplume, Karan & Litz, 2008). Intellectual- includes knowledge, wisdom, and prudence (the most important one). Lorem ipsum dolor sit amet, consectetur adipiscing elit. C. her portrayal of the character offended shareholders Which of the following is an example of an external stakeholder of an organization? stakeholders. Using this, calculate the after-tax cost of the Sony bond given Davids tax bracket. insufficient. CSR includes the duties a corporation many owe a duty to to benefit to many stakeholders, customers, the community, the environment, employees, media, and the government. Many people in the UK will have a product from Thornton & Ross somewhere at home. Which of the following are Starbucks' key stakeholders? All stakeholders must be treated the same. a. U.S. jurisprudence Stakeholder ethics involves a body of thought which insists that the ethical responsibilities of corporations extend not only to the shareholders but also to the full range of interests that are impacted by corporate activity. AACSB: Reflection, Difficulty: Difficult Which is the primary law prohibiting religious discrimination in the private sector workplace? c. her portrayal of the character offended shareholders Answer: False, True or false? Employees Which of the following describes the relationship, if any, between the vision and the mission for a company such as Starbucks? PR Related Events and Strategies & Tactics Used Timeline of Key PR Related Events B. C. Defining a companys ongoing mission* Enacted in 1966, which of the following laws is the most important U.S. law forbidding cruelty to animals in laboratory settings? making sure the stores employees and the company policies were sensitive toward identifying a. courage, decorum, and accountability Some prioritization is particular to Building a trust with your customers through marketing is very important and I say this because first impressions determine whether or not a person will decide to buy your product. A. milk producers* B. urban and suburban communities* C. coffee and tea growers* D. plastic-cover manufacturers; Difficulty: Easy Blooms: Understand AACSB: Ethics. It also changed its policy of allowing noncustomers to visit its stores and use restrooms. Which of the following are well-documented outcomes? Most business organizations hold three different kinds of beliefs about themselves. Which is the best example of a recent company crisis caused by poor leadership? Establish trust. with Starbucks in lieu of a civil action against the corporation. All Rights Reserved. Answer: False, True or false? &\text { Defectives }\\ The phrases Starbucks and Coffee were later removed from the cup so that the brand might potentially extend beyond coffee products. Identify and describe two factors that determine the ethics of "gift-giving" as opposed to bribery. If the heirs of the business owner want to continue the business in their own names, they will be considered a new business, even if they are using the assets of the old business. Summary. Sample Answer: Customers are articulate about their views of a company. In 1981, Howard Schultz (Starbucks chairman and chief executive officer) had first walked into a Starbucks . AACSB: Analytical. Difficulty: Moderate A firm's vision is the foundation for its mission. D. Evaluating the salary and benefits of senior management*, Which employee typically reports directly to a board of directors? It The Starbucks Foundation will build upon its existing efforts to invest in the communities we serve with $1.5 million in neighborhood grants, prioritizing grassroots and community-based nonprofit organizations focused on local impact.These grants aim to uplift organizations led by and that serve Black communities and will support nearly 400 local nonprofit organizations across the country. D. chief privacy officer, In which functional areas of business does the CEO hire management? On the other hand, Starbucks has often been criticized as a firm that is hypocritical in his approach to such matters by claiming to be a company that abides by the principles of stakeholder ethics while treating its employees poorly. D. plastic-cover manufacturers, Which are some types of stakeholder relationships that a local chamber of commerce would The successful candidate must be a well-rounded leader who can drive and sustain collaboration with Starbucks stakeholders across both Technology and Business, especially within challenging and . Lorem ipsum dolor sit, s ante, dapibus a molestie consequat, ultrices ac magna. Pellentesque dapibus efficitur laoreet. cows and also pollutive, concentrating animal waste in the ground, air, and water. What is the ethical issue behind issuing disaster insurance? A. entities and people invested and influential in the success of an organization* Blooms: Understand, Apply Protected classes are created by both federal and state law. companies that intentionally keep hours at less than 29 to avoid more costly regulations like the ACA For example, an employee has to do what the manager tells them to do because that is what they were taught their entire life, to respect authority figures. be detrimental to a company. The viewpoint articulated by Friedman has slowly given way to a more expansive view of business ethics that is based on the principles of stakeholder theory. (Select all that apply. Consider Fisher's remarks in the last two paragraphs. Sample Answer: Companies must take into account the welfare of stakeholders because it is this is an example of.. d. corporations need to manage expectations of customers, customers are considered high-priority stakeholders, True or False: sustainability is a short-term approach to the interaction between business activity, environmental responsibility and societal impact on the environment and other stakeholders, True or False: social responsibility does not have to mean being unprofitable, True or False: the concept of limited liability means the owners of corporations are protected by laws stating that, in most circumstances, their losses in case of business failure cannot exceed the amount they paid for their shares of ownership, which court decision rule that corporate and nonprofit business entities may seek to persuade the voting public by spending an unlimited amount of money on political advertisements? B. her portrayal of the character was not approved At times, Starbucks has become embroiled in a range of political and social controversies as well (Freeman & Moutchnik, 2013). b. globalization AACSB: Real-world, Difficulty: Moderate Ethical standards do not remain the same; they convert in response to evolving situations. Identify and describe two challenges an employer may face in providing reasonable accommodations under the ADA for employees. Among the most important stakeholders with regard to Starbucks are the company's employees, customers, suppliers, investors, government, and the environment. In the end, it means being responsible to our stakeholders. Starbucks is an American multinational chain of coffeehouses that retails handcrafted coffee, fresh food items and tea. c. customers are considered high-priority stakeholders Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. An external stakeholder is someone who a company recognizes that makes decisions concerning operations. Employees are dissatisfied with the trust they receive from management and are seeking "representation" through unions. c. They have extended protections to only some forms of symbolic speech. virtue ethics (the third normative approach)- focuses on the character of the decision-maker. Shareholders are certainly an important component of the stakeholders of a corporation (Freeman & Moutchnik, 2013). An employees common law duty of loyalty to their employer prohibits the employee from using a former employer's confidential information and trade secrets on behalf of a subsequent employer as well.
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