Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Starts with VOL followed by three and eleven numbers, Oops. Business growth needs a rock-solid infrastructure. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Change your UK billing address. again. No matter what you need the BT phone number for, its important to know that BT has dozens of phone numbers. This will involve a complete review of your complaint to make sure nothing has been missed. the new account(s) in My Permissions.Go to My permissions. There are no limits to what people can do when they connect. Try contacting support if you still can't We're here to keep your teams connected as the trusted partner of businesses around the globe. WhatsApp us, The quickest and easiest way to contact us. Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. Create an account Are you an EE Mobile customer? All connections are subject to survey. The available options are: To contact BT Broadband by phone, you will need to call the number in the table below and follow the IVR instructions to get put through to the right department. order and you'll shortly receive an email with an order number you can use to Another great way to contact BT without calling is to use the BT live chat service. Search The Phone Book from BT to find contact details of businesses across the UK. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board You need your order reference number. The BT Business app is the easiest and smartest way to manage your BT Business account on the go. Its quick, easy and available 24/7. Compare leased line pricing and find the best fit for your business. Representative Office. Discover SME solutions Fibre business broadband only 25.95/month. If you're having trouble with your Broadband, the first thing you need to do is to run a few checks on your BT Broadband router. In the latest release we've fixed some bugs to improve your experience using the BT Business app. Price quoted only available on a 5-year term contract and applies to new circuits only. Keep your business, data and people safe with BTnets optional security add-ons including a firewall, file back-up and storage, and threat detection and prevention to ward off potential cyber-threats before they become a problem. Best if you're on your mobile. Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. We only collect anonymous data. Monday - Friday. Whether you run a small or larger business, we have a BTnet solution for you. This price does not include in-life modifications, upgrades, or moves on existing services. It is chaired by the chief executive. Location. As your business grows, the demands on your internet connection grow too. We always aim for 100% target availability, but sometimes things do go wrong. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. Discover solutions that are built for your business, whatever you do. Maybe there's a problem with your order. We guarantee we'll carry out repairs within five hours so you can continue with business as usual. BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. Get help for all your BT Business products and services. When you run the tests online, well ask you simple questions, and let you know how well put things right. Complete account control at your fingertips. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. You can also find the BT opening hours so you dont call when the lines are closed. Broadband not working properly? Heres how well help put things right. From a higher volume of video calls than ever before, to cloud-based applications that need a solid line, the way we work has changed in the new hybrid world. Make sure you're always connected with mobile, broadband, phone systems and more. Visit our online customer service help and support areas We aim to respond to your email within 48 hours - excluding weekends. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. later the dashboard view will be restored. With different channels to choose from depending on your service, be it an issue with billing or broadband, a complaint, getting help with your BT Business account, or anything else; it might be difficult to know how to contact BT. If you're on your computer, you can download WhatsApp for Desktop. Or ring us on : 0800 672 331 Register a complaint Contact Got up to 250 employees? This will connect you with a BT Broadband Specialist so you can have a text conversation with them. This is a great resource if youre trying to solve your problem as it's very likely someone else had the same problem and got a reply with the solution. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. So you get the same service, and it could save you time too. In some cases, BT might need a little time to investigate your complaint and find the best course of action. Looking for help placing an order? At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint. New BTnet EAD customers only. We're sorry but you need to use a different order tracker for that reference. Download it now to be totally on top of things: View, pay, and download your bills. And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. By email Send message We aim to respond to your email within 48 hours - excluding weekends. Every single time. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. Data privacy and security practices may vary based on your use, region, and age. Best if you're on your mobile. If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot thats suitable for you. A business leased line, on the other hand, is a dedicated line just for you. business Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news Get in touch Call us Live chat Arrange a call back Your details First name * Last name * Company name * Faults and Orders dashboard. Our purpose is as simple as it is ambitious: we connect for good. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Bring your people together with tools for easier communication and collaboration, and power their productivity with our customer contact solutions. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. Mobile costs may vary. Cookies used for marketing and advertising purposes. Otherwise, please make sure you've got a business reference and try again. Our insights and events hub is your go-to destination for help and advice on the future of your business. That means if the business next door is going through a busy spell, you might end up experiencing delays on your network. Connect your people and places with smart solutions tailored to your business. Prices ex VAT. If you need help quickly, use the other contact options. Contact BT . Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. BT Cloud Voice combines the features of a traditional phone with the flexibility of the cloud. Phone line not working properly? Try contacting support if you still can't track your order. Small and medium businesses Got up to 250 employees? Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. Contact sales. How to Buy an Online Listing . Mobile costs may vary. 0330-123-4567 from a mobile Monday-Friday08:30 - 17:00Free from UK landlines. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. It was ten times as fast for half the price. Our dedicated internet lines are tailored to suit your business needs, with different packages according to your requirements. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 Use the contact options below once you have placed your order. Search The Phone Book from BT to find contact details of businesses across the UK. Tavis House London WC1H 9NA | 020 7820 6770 . Lessons BT Business Teach Us BT Group is one of the UK's largest businesses, directly employing more than 80,000 people across various brands, including EE and BT Business. If you're on your computer, you can download WhatsApp for Desktop. BT Business App Save time, manage your account, and check your services at your fingertips If an engineer needs to fix the fault, you can choose the best time for them to visit. Online, report a fault with your broadband, phone, or BT email. Price subject to survey and location. BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. If the system doesn't recognise what you've said, you will be able to choose from the options menu. You can escalate your complaint to the Ombudsman provided you have met at least one of the following criteria: You escalate your BT complaint to the Ombudsman in the following ways: If youre a BT Business customer, there are different BT phone numbers for business customers. Weve got your order request and will be in touch soon to complete your order. BTnet Express From 50Mbps Ideal for smaller businesses From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. You need your billing account number. Your fault reference number will look like one of these: Starts with VOL followed by three numbers, a dash and eleven numbers, Starts with one number followed by a dash and nine numbers. The Phone Book ; The Phone Book Find a Business. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. BTnet is an internet connection dedicated to your business, so you don't need to fight for bandwidth with anyone else. Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line. Log in to report a fault Register for My Account Reporting a fault - what happens next BT Business broadband, phone line, email or Cloud Voice services not working properly? a fault or order with your fault or order references. Mobile costs may vary. Its really that simple to contact BT Broadband by SMS. Broadband & internet BTnet Mobile costs may vary. Be confident about transforming your business. A pop-up will open and youll be connected to the BT Virtual Assistant who will take some basic information before transferring you to a BT live chat advisor who will be able to help you. Contact BT for help and support with your BT broadband, TV, home phone or mobile. Log in to report a fault and youll go straight to the correct place to fix problems. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. You can use the BT Business WhatsApp to help with the following kinds of queries: The services and products mentioned on this website may only represent a small selection of the options available to you. We can only deal with BT Business accounts. Get a BT ultrafast fibre broadband deal today and bundle your TV. Get a 200Mbps leased line for 299/month (ex VAT). If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. Whatever industry youre in, weve got tailored solutions to help your people work smarter. track your order. For full Terms and Conditions and Service Level Agreements (SLAs), visit the BTnet Leased Line heading at business.bt.com/terms under the Broadband and Internet dropdown. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Its consistent, reliable connectivity for your business. Sometimes we can identify and fix a fault at the same time. Discover wholesale, strategic digital transformation, designed for your business and its wider goals. Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Don't worry, if you don't have the details of these accounts you can still track BT Business broadband, phone line, email or Cloud Voice services not working properly? When people connect, there's no limit to the good they can do. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Starts with 5 or 6 numbers, followed by 6 numbers. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. Discover solutions that are built for your business, whatever you do. The BT Broadband forum is filled with useful information and questions asked by other customers. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. Report a fault online to put things right. WhatsApp us, The quickest and easiest way to contact us. Get TalkTalk today for fast and cheap fibre broadband. BT.com Business My Account Log in Username / Email Password Forgotten login details Not registered? We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. That means you get fast, reliable speeds. It's a little bit too early to track your order yet. Sharing files. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. BT Openreach will only ever deal with your provider, however, you can read our BT Openreach Guide to find out how to contact them as well as other useful information about BT Openreach. The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? IT Support For Business | 24/7 IT Support | BT Business Products & solutions Business support Business IT support services IT support for business Get 24/7 IT support for computers, servers and mobile devices from our team of UK-based experts. If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. The third step involves a second escalation of your BT complaint and is the final step that BT will take to resolve your complaint. Free from UK landlines. Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. Click on the button below to track the parent order. 0 to 5 employees,250+ employees,6 to 249 employees. This is just a tiny fraction of the information contained on BT Business' contact page! You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. If you need to write to us, please check the back of your bill for the right address to use. Necessary to provide basic functions of the website such as page navigation. That means you dont need to share it with anyone else, so theres no risk of lags when youre on that all-important video call. However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. We know that the internet is key to your business, and downtime means lost revenue. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. If you're a BT Mobile customer and need help or support, you can call the number in the table and follow the IVR options to reach the right department as quickly as possible. A BTnet Leased Line not quite right for you? Get our fortnightly round-up of the best deals, reviews and money-saving tricks! This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. We needed to save money for the good of the Gosport and Fareham Academy Trust. T&Cs apply. When you have a broadband connection, you share your bandwidth with others. If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. The Phone/Broadband/Fault Reference Number you have entered is invalid, please try Terms and Conditions apply. But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat.