Alternatively you are able to renew your vouchers online. Apply for or renew your bus pass. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. new pass.. Age-related pass or vouchers. The form will ask for a new passport-sized photo, which will be printed on their new card. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). We send out renewed passes by the end of March. The county council will not reimburse you for any charges levied by medical specialists or advocates. If you have an older person's pass that expires in the next two months renew online with the following links: -. My new bus pass will not work when I place it on the smart card reader on the bus. If you do not have your current pass, then please contact us. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. This cookie is set by GDPR Cookie Consent plugin. Customers will receive their new pass to the registered address at least1 week before their current pass expires. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Do not include common words or names. Alternatively, you can renew your pass online. It is being used by the person whose photograph and name appears on the pass. Please note you will require your customer number to complete the form (This can be found on your renewal letter). You will receive your pass by post within 5 working days. Our It is no longer. You'll need your current pass in order to renew. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. This website uses cookies to improve your experience while you navigate through the website. By clicking Accept All, you consent to the use of ALL the cookies. You can renew your bus pass up to 8 weeks before it expires. However, GCC has not been involved in this. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. You will need to apply to your new local authority for a new pass. Please still, Older Persons bus passes will normally be automatically renewed. What do I do about my concessionary bus pass? You won't need to renew your bus pass when it expires. Passes that were automatically renewed should be received by 1st March 2023. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. You may need to provide proof of your new address. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. What is the cause of the card not working? There is no need to contact us until we get in touch with you. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. Can I use my disability-related with a companion bus pass in other parts of England? Renewing your Bus Pass. I am a disabled pass holder, will I receive a bus pass renewal letter? But opting out of some of these cookies may affect your browsing experience. We apologise for any inconvenience that this situation may have caused you. You do not need to reapply for your bus pass. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. thurrock.gov.uk uses cookies to make the site simpler. How long does it take to renew an older persons pass? New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. Changes to personal details five years The cookie is used to store the user consent for the cookies in the category "Analytics". Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. If you have not received either a letter or full pack call us straight away on 01452 426265. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. *A. Applicants whose pass was issued due to a disability will continue to be automatically renewed. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Your pass will be automatically renewed if you have used it within the last 13 months. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Concessionary bus passes will no longer be renewed automatically. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. What do I do about my concessionary bus pass? Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). 1 week before current vouchers expire. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Older Person's bus passes will be renewed soon. You can start using your new pass immediately, just like you would with a new debit or credit card. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. You can apply for your renewal bus pass online. You may be eligible for financial support. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Some bus services are changing. Apply for or renew your bus pass. How long will my new bus pass be valid for? If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. You also have the option to opt-out of these cookies. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. The passes will be sent out automatically but people should call the bus renewal hotline . 3 Post office. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. You will need to apply to this authority for a new pass. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. No, concessionary bus passes are not accepted on the night Buses. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. How does violence against the family pet affect the family? If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. If you have any questions, you can call us to discuss your application on 0345 200 0388. You should have receive your renewal form by mid-February. As a general rule, it is usually cheaper to call during the evenings and weekends. If you've had a concessionary bus pass for the last five years, you might . This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. My new bus pass has been refused by the driver. Where you caught it and at what time, along with your destination. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. You can find your renewal code located in the box towards the bottom of your renewal letter. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . If you have not received your renewal form, please contact our information line on 0345 600 0659. We also use cookies set by other sites to help us deliver content from their services. Freedom Pass expiring: How and when to renew London travel permits. all that. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. You should continue to use your current pass, but then cut it up once your new pass arrives. Please ensure that you keep us informed of any changes to your name or address. There is no need to contact us until we get in touch with . How do I renew my bus pass in Northumberland? Before your pass expires, we may send you a letter inviting you to renew it manually. Can I use my OAP bus pass on trains? A letter and a renewal application form will be sent to you automatically you can also use the application form below. Application forms for the 'English National Concessionary Travel Scheme . applies to approximately 12,000 people, the vast majority of whom are No. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Apply for a new age-related pass. Please check with the county council in the area you plan to visit. If you currently receive Travel vouchers you will receive a renewal form at your registered address. These cookies ensure basic functionalities and security features of the website, anonymously. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. I have moved out of Gloucestershire. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. This cookie is set by GDPR Cookie Consent plugin. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. However, you may not be allowed to use your bus pass on night buses i.e. The day and date you experienced difficulties. Applicants can enter in their postcode online and will be given the contact details of their local council. The expiry date will normally be five years from your birthday. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. What are the 3 most important parts of a motherboard? "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. How long will it take to get a bus pass following a renewal/application?
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