When I received the tickets it is stamped on them in large lettersStudent ID required! I couldn't get a refund even though I had bought the tickets months in advance and asked for a refund hours later. Where Can You Use Your Macys Credit Card? Describe your scenario and include any supporting evidence. Shame On You. var cid='3844928350';var pid='ca-pub-9252570225547284';var slotId='div-gpt-ad-endofdiscussionbook_com-medrectangle-3-0';var ffid=1;var alS=1021%1000;var container=document.getElementById(slotId);var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;ins.style.display='block';ins.style.minWidth=container.attributes.ezaw.value+'px';ins.style.width='100%';ins.style.height=container.attributes.ezah.value+'px';container.style.maxHeight=container.style.minHeight+'px';container.style.maxWidth=container.style.minWidth+'px';container.appendChild(ins);(adsbygoogle=window.adsbygoogle||[]).push({});window.ezoSTPixelAdd(slotId,'stat_source_id',44);window.ezoSTPixelAdd(slotId,'adsensetype',1);var lo=new MutationObserver(window.ezaslEvent);lo.observe(document.getElementById(slotId+'-asloaded'),{attributes:true}); Have you purchased the wrong ticket? Even though I didn't get a reprint it was still great. They take your money for tickets they don't even have yet and promise to deliver the day before the show - in my case 6 months away! If you are eligible for a refund you can get a refund over the phone or via email.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'endofdiscussionbook_com-large-mobile-banner-2','ezslot_11',160,'0','0'])};__ez_fad_position('div-gpt-ad-endofdiscussionbook_com-large-mobile-banner-2-0'); The terms and conditions will apply to refunds. As part of the agreement, StubHub vowed to adjust its process and pay back thousands of ticket holders millions of dollars. Or am I screwed. Checked my status for my refund on two events. I will never use Stub Hub again. They DO NOT have their customers backs. The cookie is used to store the user consent for the cookies in the category "Analytics". Tickets havent even been issued yet soowhere is my $$, Kelly Kay (@nygatoralumni) March 31, 2020. I just hope I get my money refunded. I love them! They said outta luck. It's not fair to the seller or stubhub. Due to the exceptional circumstances the music and sport industries are currently facing, some refunds may take a little longer than normal to process. Cops said to all the r maiming people that we would get our refunds back! I should be given a refund! On or about May 3, 2021, Defendant announced that it would provide Eligible Most of us didn't leave yet! This cookie is set by GDPR Cookie Consent plugin. Stubhub STOLE THE MONEY FROM ME!!!!! European Politicians Call For Investigation Of Ticketmaster, Live Nation Argues Taylor Swift Lawsuits Must Be Arbitrated, KISS Announce Final Shows on End of the Road Tour, Event Ticketing Resources For Secondary and Primary, StubHub Settles Multi-State Lawsuit Over COVID Refund Policy Changes, payout of close to $20 million in refunds to more than 75,000 consumers, a statement published by StubHub following the settlements reads. Earlier this week, StubHub announced a change in its ticket policies during the COVID-19 pandemic and informed customers that cancelled events are now eligible Dierks Bentley Announces Gravel & Gold Summer Tour Dates, Suga Cancelled Sale, Ticket Pricing Another Verified Mess for Ticketmaster, Eventbrite Plans to Lay Off 8% of Staff; Outsource Other Roles, The Lumineers Announces Plans for 2023 Tour Dates, Ticketing Startup Backed by A-Rod, Marc Lore Launched, Ticketmaster Announced as Major League Soccer Ticketing Partner. I'm upset because I was already in and due to my ticket being purchased on stubhub I couldn't print it out inside Barclays because it wasn't from ticket master. This cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality. The app and the email both said is was going to be ready April 3rd, I waited all day April 3rd and no pass came, I even waited the morning of the game April 4th and never got the pass sent to me. Don't take NO for an answer! No where does it state that you needed to be a student at the school to use these. StubHub said they would not accept that because the actual tickets needed to be picked up in front of the theater. We bought 2 tickets 10days before a concert and the tickets arrived at our place, 2hours before the concert. Bought 2 tickets for Hamilton in Chicagogot there and the view was 75% obstructed in one seat, and 35% in the other..StubHub did not mark EITHER as obstructed. Someone should file a class action, alot correctly said about the 120% return credit, but my problem is although they said it was credited to my account I cannot find it? Will I be able to get a refund . See detailed StubHub customer service rankings, employee comments and much more from our sister site. "You can't change the rules midstream," said Edgar Dworsky of Consumerworld.org. My tickets were not provided by the seller and I my order was cancelled by stubhub hours before my planned event. They still charged me fully for a canceled ticket transaction. Was there fraudulent activity with my tickets ? I purchased two tickets listed on site. If you want your refunds, go through your credit card companies or banks. Its a bs. I contacted StubHub who assured me that the disclosure was there as a part of my purchase and as a part of my listing. while we were at work. If the tickets you receive are the wrong ones, please call StubHub at 1-866-788-2482. After the switch, you will enter the email address you use to access the community in order to reset your password. So much for the 100% guarantee. StubHub, the leading secondary ticket seller, is facing a multi-million dollar class-action lawsuit after a last-minute change to its refund policy. I just had to comment on here as a reply to everyone complaining about stubhubs return policy. I contacted Stubhub and they refused to refund my money. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. BEN: MASSACHUSETTS HAS CLEAR RULES ON RETURNS AND REFUNDS. Seems to me that the terms that were in place when the tickets were purchased are the terms you MUST abide by. I simply do not understand how this can happen. I have been attempting to contact you several times regarding ticket order #553613638. Stubhub policy on refunds is ridiculous. Launched in 2013, TheTicketingBusinessNews is owned and delivered by Xperiology the UK-based events, publishing and marketing agency dedicated to sports, arts and entertainment. Dworsky is a longtime Boston-based consumer advocate and former assistant Attorney General. Dave Clark. All concerts are postponed until further notice, and most analysts believe venues won't even consider opening before . I purchased a parking pass in advance for a concert, and the parking pass did not work (would not go to the barcode screen) leaving me having to pay for parking TWICE. And under normal circumstances, this works well, even with StubHub taking the risk of timing delays and some losses when we are unable to collect from the seller. I have explained this to them and basically they don't give a crap. The 4 tickets were then sold to 2 customers. Do not buy tix here! Donno what to do. StubHub offers refunds for pre-policy change cancellations - TheTicketingBusiness News All the latest entertainment ticketing ecosystem news from around the globe and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place - curated and edited by TheTicketingBusiness team at Xperiology. Initially the event was postponed however now has been cancelled with refunds being given and the venue changed requiring repurchase of new tickets. Costco Gas Station Hours: Find the Best Time to Fuel Up, Online Retailers and Stores That Sell Authentic Louis Vuitton Products, ALDI Hours Opening Time to Closing Hours, Every Detail Here. I WILL NEVER RECOMMEND THIS WEBSITE OR NEVER USE IT AGAIN!!! Sams Club vs. Costco Which One is Better for You? StubHub, which was recently acquired by Viagogo, another secondary ticketing marketplace, for $4 billion, declined to comment on the lawsuit against it. You also have the option to opt-out of these cookies. I explained that I will NEVER purchase tickets from stubhub again and I will make sure my and friends do NOT purchase from stubhub again. I bought tickets likfe so many others that will not be used because of the virus, but I gave you money and I would like a refund back. I called the credit card company and the charges on the card had not even hit yet. Customers could receive a full refund or a 120% coupon, but by the time her show was canceled StubHub's policy had. asks for a code, which i put in, says incorrect code(which came from them). In the midst of the pandemic, StubHub suddenly changed its ticket refund policy, denying most customers a refund even if their event is canceled, but some Massachusetts customers say that switch is a violation of their rights under state law. I stated that it was not disclosed until after purchase and we went back and forth for a long time. Thats interesting right after covid first happened this was the email I got saying dont worry I would get a full refund. The latest breaking updates, delivered straight to your email inbox. Last Updated on September 16, 2021 by Dave Clark. All of our tickets were void, fakes, frauds. I checked by calling Ticketmaster. This all happened within an hour after the person bought them. 4. About WSJ. We have gotten the run around from the time the race was canceled we were told you will get an email that never happened they said they are paying us back for the tickets and a certain % by September guess what it's the 15th, Your policy for Covid 19 returns is unacceptable. You dont get to change the rules to suit you after the fact. The festival would issue them a new wristband and cancel the "lost" one. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. Horrible company. Customer service will only take calls for ppl with event in the next 24 hours. Stubhub knows it's a lie, but they don't bother to let people know their tickets are not the same as the ones you could get from the event holder. I selected a particular date for a Broadway show. I don't have "proof" because stub hub transferred these tickets and took my access away from them. Apprently the man who sold us the tickets returned them after his money cleared to his pay pal account and after he had sent people in line with "barcode issues" that had ordered from stubhub that could not get into the concert and the manager had the he would "escalate" the issue. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of . Hi Joan. No where did it say there is 15% charge. The policy change affected more than 12,000 consumers who had bought tickets to Ohio events through StubHub before March 25, 2020. i have tried to call several times but have been on hold >3 hours on 2 occasions. Needless to say, I initiated a dispute over StubHub's transaction. Assuming you see the cancellation right away that doesn't give you much time, if any to repost the tickets and try to sell them again. 5. They just don't care! They were for the correct date and time ? Completely unacceptable to sell tickets and then not provide them at the last minute, then keep the customer's money for up to 10 days and ruining plans. I called immediately and was hung up on, called back talked to a guy that said he would contact UPS to have my tickets sent back to the UPS facility so I could pick them up. They bought tickets with promise of money back if the event does not occur. How would you feel if you sold tickets to someone an hour before the event and then 10 mins later, they cancel order? I purchased tickets to the Olympic gymnastics trials in January 2020. I just bought a parking pass for an event. StubHub will contact you as soon as possible. Called back for refund. Not certain how that happened but I think that the site was confusing and I didn't pay full attention. StubHub stopped guaranteeing cash refunds. "Pretty unfair, almost unethical on their part," Brown said. It not I guess it is small claims. i have tried to call several times but have been on hold >3 hours on 2 occasions. We appreciate the patience of our customers, partners and regulators as we worked toward providing that choice, and we appreciate the ongoing dialogue with the states as we worked to formalize the actions StubHub voluntarily took beginning in May 2021 through this multi-state agreement.. You can view that credit in your StubHub wallet on the website if you're not able to track down that email. It has been awhile since I made the phone call to initiate a refund. As a marketplace, we act as an intermediary for buyers and sellers, StubHub said. I was told at the door stub hub does this frequently. The cookies is used to store the user consent for the cookies in the category "Necessary". This doesn't make any sense and I transferred these tickets way early on before COVID. I bought tickets as a gift and they can't attend now I'm trying to sell way above the "ticket price" bc of the service fees. The parking pass was sent to me with in 5 mins. Thanks for stealing my money and for the lack of respect for customer experiences. Also disputing a charge that you made is fraud. "We chose StubHub because of their 'FanProtect' guarantee," Brown said. This is so wrong in so many ways yet I don't have a leg to stand on. Providing refunds obviously makes sense, but what happens for those tickets resold in a secondary market? Never use stubhub again. They could not refund me nor give me the seats I wanted. We were so upset. We appreciate your patience. I order tickets for the packers Vikings and was sent tickets for the packers bears 2 days from the order date. They cancelled the order, then then charged me $179 (which is double what the person paid) because they chose to purchase tickets for the people at twice the cost. It is at StubHub's discretion to give you a voucher for a future event or credit you with a rain check instead of giving you a direct refund to make up for you not receiving the tickets you made a valid purchase for in a timely manner. I hope we can get refunded. Earlier this week, StubHub announced a change in its ticket policies during the COVID-19 pandemic and informed customers that cancelled events are now eligible to receive a voucher, rather than a refund. Outside of the US and Canada, fans are defaulted to a refund. This cookie is used for the website live chat box to function properly. "A spokesperson for Massachusetts Attorney General Maura Healey says her office has received about 100 complaints from residents regarding StubHub's policy change. Til' they get their procedures in the correct order, I'll never return as a buyer. This company is a scam and I would have told my mom to buy the tickets from Ticketmaster, but she didn't see them on there. However, if it's not in your name you can't get this done. I am quite dissappointed. Purchased txts 11/19 & event cxl'd until 10/16/21.tkt transfer got lost in daughter's emailthey kept promising seller would resend to my email3 days b4 concert, stubhub said "sorry, but we'll give you a credit of 2x what I paid", which still leaves me stuck as the ticket prices have tripledservice, wait times suckcan't believe this company actually continues to operatespread the word.BOYCOTT STUBHUB~~~, Never received refund from cancelled event from April 2020 then they rescheduled it to Oct 2020 then still did not hold it. Next time I am going to use a credit card gift card to secure my account so that they can't behave this way. I purchased a Citi field parking pass for Mets opening day. If these are not available, you will likely get a full refund. This is pure fraud. Spent $314 for daughter and friend to see Harry Styles. I'm returning the tickets and buying else where. Stub hub wants me to spend $200.00 for a transfer fee they say I will get back with the Full refund How can I spend money to get My money back when we lost our jobs? i have attached the information from the venue. You will receive an email with instructions on how to receive your refund. People have to make mistakes all the time and this was a mistake. WARNING: DON'T BUY PARKING PASSES THROUGH STUBHUB. ""You can't change the rules midstream," said Edgar Dworsky of Consumerworld.org. StubHub offers some customers cash refunds for tickets to events canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many. Contact StubHub customer care at 1-866-STUBHUB (1-866-788-2482) or customerservice@stubhub.com as soon as possible. 01-24-2022 11:26 AM. They said outta luck. The total number of refunds associated with the settlement is difficult to piece together, and likely could fluctuate depending on how many impacted consumers make claims in the process. I cant wait until the lawyers sue you into oblivion in a class action lawsuit for your unethical and dishonest behavior. StubHub has already been targeted by a $5 million lawsuit over the change. When the volume of cancellations accelerated a few weeks ago, we were the first in our industry to offer a coupon worth 120% of the ticket value. StubHub made me paid $600+ for 2 tickets of Australian Open Women's finals. I don't know how your company seems to think that 120% is of equal value or better. After the switch, you will enter the email address you use to access the community in order to reset your password. Check the StubHub Help Desk The tickets are wrong ones worth $148 each!! Never Will I Buy From Stub Hub Again. So i grabbed 2 tickets ( I checked after they went on sale). How is this right? "Under state law, it's actually illegal to fail to honor any promises made in connection with the return policy or to misrepresent it. I agree. Bought Feb 2020 for June 2020 show which has been rescheduled for September 2021. FRACK! Instead of full refunds for canceled events, they changed it to a COUPON worth 20% more than the value of the ticket. The company blamed the difficulty of recouping from sellers during the pandemic. >> I FINALLY GOT A SUPERVISOR ON THE LINE AND HE SAID NO, WE ARE NOT REFUNDING MONEY AT THIS POINT. Said cancellation was glitch. Bill Brown also turned to StubHub for a production of "Les Miserables" at the Citizens Bank Opera House. StubHub updated their policy today. StubHub's policy change drew fire from the outset, as most other ticket resale platforms began offering credits to customers holding tickets to cancelled shows, but still allowed refunds for those who asked. On Feb. 26, StubHub's general counsel was hailing the company's . The company looked into those events and admits they were canceled but is inexplicably standing by its policy of only offering store credit.Healey's spokesperson told us the issue is on her radar and anyone affected should file a complaint with her office. We're not refunding money at this point,'" Cormier said. Im beyond pissed off i bought 2 tickets as a birthday gift for my dad and he cant even go and now i cant refund these. Steve Brown #TheTwoSteves (@therealdesert) April 1, 2020. Hopefully the credit card company will stand up for me. Wrong seats. It also covers you if an event is cancelled or rescheduled, necessitating the purchase of new tickets.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'endofdiscussionbook_com-large-mobile-banner-1','ezslot_7',151,'0','0'])};__ez_fad_position('div-gpt-ad-endofdiscussionbook_com-large-mobile-banner-1-0'); On StubHub, you have two options for reselling your ticket. Wrong seats. We will process the refund to your original payment method within 5 days. Horrible return policy, will never use stubhub again!!!! At that point, never before that, I saw that it said that the refunded amount had to be used within one year. Been on the phone for hours wasted my whole day. I couldn't get a refund even though I had bought the tickets months in advance and asked for a refund hours later. Concert is tonight and just received tickets in a completely different section then what i paid for. Since the artist we wanted to see wasn't showing up, we left as we were instructed that we would get a refund as he was the artist we were there to see. If you want to request a refund via email, follow the procedures: StubHub.com does not have any return policy but in such cases, buyers are eligible for refunds under the FanProtect Guarantee policy. I will never use this site again and highly advocate not using it to anyone due to this. I purchased a ticket in February for a concert for over $800. All rights reserved. Do NOT buy Canadiens tickets from here. My understanding is that actually money paid to a business cannot "expire", even if it is in a credit. Never again will I use StubHub! Under normal circumstances, these processes are manageable. I called customer service right away, but they denied a refund. Customers who bought tickets to events through StubHub on or before March 25, 2020 will now be able to obtain a cash refund from the company.StubHub had drawn intense scrutiny and several lawsuits after an abrupt policy shift last spring, issuing only credits towards future ticket purchases on events that were cancelled due to the pandemic rather than cash refunds - with the exception of . This rep, Jamie, was very rude speak with her supervisor because I was wanting to get a refund now so I could figure another supervisor. If these are not available, you will likely get a full refund. We're not refunding money at this point,'" Cormier said. There were two artists scheduled to perform. Terrible Service! NOTHING. Each alleges the ticket company changed its refund policy without notifying fans after the pandemic started. State law says it's a deceptive trade practice "to fail to perform any promises made to a buyer in connection with the refund.". Even talked to their top customer service expert who was an absolutely useless subhuman monster. StubHub itself admitted no wrongdoing in the settlement. StubHub is offering the retroactive refunds now because the live events industry is opening back up. The suit explains how StubHub has changed its refund policy as the novel coronavirus wreaked havoc on the live event business. Thanks to the nightmare known as the COVID-19 pandemic, StubHub faces a rather existential problem. You agree to provide StubHub with your Social Security Number or other tax identification number if necessary for StubHub to provide (without notice to You) information to the relevant tax authorities related to payments you receive from us and further authorize StubHub to release that information to the relevant tax authorities. WE REACHED OUT TO STUBHUB FOR AN EXPLANATION ON BEHALF OF ABOUT A DOZEN MASSACHUSETTS CUSTOMERS WHO SAY THEY HAVE BEEN WRONGED. StubHub Refund Ticket by Phone. I am really disappointed that stub hub doesn't allow returns within 72 hours like ticketmaster, I will definitely not be using stub hub again. My mother accidentally bought seats for a concert at an out of state venue, which is a common mistake. 4.6.2020. I purchased tickets to the Liverpool v Arsenal game which they were advertising to take place on Saturday 26th August st 3pm. Terrible customer service. It . I asked them to email me a screenshot proving that they had reviewed and saw this and asked to speak to a manager. View Vivid Seats Refund Policy. Virginia, along with nine other states and DC, has reached an agreement with StubHub, an online ticket reseller, after the company refused to pay refunds for events canceled as a result of COVID-19. Any good news for refund for us regrading clear actionable step to get Coachella refund? "I finally got a supervisor on the line and he said 'No. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. "I finally got a supervisor on the line and he said 'No. In March 2020, as the scope of the COVID-19 pandemic became apparent, StubHub Inc. changed its policy to offer credits instead of refunds for canceled events, and applied the new policy . Unconscionable Money grabbers. So now the tickets will not arrive in time for my event. Following backlash from customers, the ticketing company responded in a statement this week. Well apparently StubHub doesn't follow this procedure and they refuse to refund my money. There were several other people at the event that had the same problem. As the complaint states, Despite having recently been acquired for over 4 billion dollars, instead of obtaining liquidity to weather the storm, Defendants sought to simply pass its losses on to its clients., A StubHub spokesperson says, We will not comment further while the case is pending., Sign up for THR news straight to your inbox every day. It reads Refund in Progress. When I have bought in the past, those PDFs were made instantly available because StubHub already had them. My credit card can do refunds up to 60 days which of course is passed. Event cancelled - tickets purchased using credits, Refund for recent cancelled Bieber Concert, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. The settlement comes just days after the acquisition of StubHub by Viagogo held up by regulators in the UK for a year and a half was finalized with the sale of StubHub International to a Boston-based venture firm. NEVER AGAIN will I use STUBHUB. I purchased tickets for a James Taylor conert and paid for them months in advance. I do NOT want a coupon I want my money. They sold me 2 non-existing tickets and even admitted it by email. UNDER STATE LAW, IT IS ACTUALLY ILLEGAL TO FAIL TO HONOR ANY PROMISES MADE IN CONNECTION WITH THE RETURN POLICY OR TO MISREPRESENT IT. DO NOT BUY FROM THIS COMPANY! In 14 states, including California, Florida, New Jersey and New York, local laws forced StubHub and other resellers to provide cash refunds. For most current purchase, the tickets were not actually available. At NO stage did they advertise this game as a TBA or TBC date and time. No Wonder I See Horrible Complaints. The staff there told me to make a line to get my actual ticket printed and after I made the long line they told me to go outside to get it printed. BUT BY THE END OF MARCH, REFUNDS WERE SUDDENLY GONE. In Wisconsin federal court,StubHub has been hit with a putative class action from the buyers of those resold tickets. In normal times, weve made the decision to refund buyers before collecting money from the seller to offer buyers more convenience. Get valid tickets to any event or your money back, We go out of our way to find replacement tickets if there is an issue with your order, If your event is canceled and not rescheduled, you will receive a credit worth 120% of the amount you paid for the impacted event or the option of a cash refund, Set your price and adjust it at any time before your tickets sell, Get fast and hassle-free delivery followed by timely payment. This cant be legal but i must say i had the same thing happen with seatgeek for a April show and took legal action against them and instead of $500 they had to pay me well over 2000 in fees for my full refund and time wasted fighting with them for 5 months. StubHub reponse, 20% off my NEXT purchase which will be never from these crooks. If Adele ends up cancelling you will get a refund. or Did you buy an excessive amount of tickets? the issue is on her radar and anyone affected should file a complaint with her office. On or about March 25, 2020, Defendant made the decision to change its refund policy for cancelled events, no longer provided cash refunds to all customers but instead consumers were defaulted to a credit refund. We are facing significant timing delays in recouping funds from the thousands of sellers on our platform, and expect these challenges to continue in the coming months. When I received it, I immediately saw that the parking start time would not allow me enough time to get to and see the full event. STUBHUB CHANGED ITS FINE ON MARCH 25, OFFERING MOST CUSTOMERS JUST A CREDIT. Site says venue will honor original ticket but when i click on view tickets nothing there! Thousands of consumers will be eligible for refunds in the wake of the settlements, which cover Arizona, Arkansas, Colorado, Indiana, Maryland, Minnesota, New Hampshire, Ohio, Virginia, Wisconsin, and the District of Columbia. Just notified by email of event cancellation for Atlanta United vs Orlando. My husband and I had tickets for Food city 500 on Sunday April 5,2020. I also don't know if they changed their marketing but it used to be that all of the fees were included in the price. GIVE ME MY MONEY. However, StubHub is not responsible for partial performances, line-up, time, or venue changes. If any of these unfortunate scenarios happens, to get a refund: Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at customerservice@stubhub.com. These tickets were not purchased with a coupon. If I had purchased elsewhere I would have received a full refund! Simply go to your StubHub Wallet and click the 'Request cash refund' button on the appropriate credit. This was an unauthorized, unreasonable charge. a cash refund, but that cash refunds remained the default. if you have any questions please feel free to contact me. Stub Hub stole from me. So I went ahead and purchased another pass the day of the game and ofcourse I had to spend more money.
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